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Customers at Glossier Makeup Store

Serial Returners (And Protecting Your Brand From Them)

by Brandon Wright January 03, 2019 Retail Sales

As a store owner, you want your customers to have the best experience they can with you, especially when it

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small-business-owner-smiling

6 Ways To Empower Your Salespeople (And Create Loyal Customers)

by Brandon Wright December 06, 2018 Retail Sales

When’s the last time you’ve taken a look at your loyal customers’ list?  More importantly, do you even have a list of

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Stores in Mall Christmastime

Clienteling: The Future of Retail

by Brandon Wright November 29, 2018 Retail Sales

Fast forward 20 years, what does retail look like? Are we driving to the store in our self-driving, flying vehicle?

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Shoppers Lined up With Their Shopping Bags

Generational Shoppers: Are you Selling To Them The Right Way?

by Brandon Wright November 08, 2018 Marketing, Retail Sales

The best salespeople know who their customers are and how to communicate with them. I’ve written about this before but

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Digital vs Physical: Which Experience Is Better?

by Brandon Wright October 25, 2018 Retail Sales

Digital is not as sexy as it used to be. Not only are we starting to see the impact of

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